Privacy Policy

1. Introduction

PropTrader ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal identification information (name, email address, phone number)
Account credentials (username, password)
Payment and billing information
Trading data and performance metrics
Communication preferences and support inquiries
Identity verification documents (for compliance purposes)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and manage your account
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraudulent activity
Comply with legal obligations and regulatory requirements

4. Information Sharing

We may share your information in the following circumstances:

With service providers who perform services on our behalf
With payment processors to facilitate transactions
With regulatory authorities when required by law
In connection with a merger, acquisition, or sale of assets
With your consent or at your direction

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Employee training on data protection
Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

Access to your personal information
Correction of inaccurate or incomplete information
Deletion of your information (subject to legal obligations)
Restriction of processing
Data portability
Object to processing
Withdraw consent at any time

To exercise these rights, please contact us at privacy@proptrader.com

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Understand how you use our platform
Improve our services and user experience
Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@proptrader.com
Address: 123 Trading Street, New York, NY 10001